Privacy Policy
Privacy Policy
Last updated: May 2026
At CourtForge, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect your data when you visit our website, contact us, request a quote, or use our services.
CourtForge provides padel court design and construction services for businesses, schools, gyms, sports clubs, councils, private landowners and other organisations.
1. Who we are
Business name: CourtForge
Trading name: CourtForge
Company/legal name: Colledge Group Ltd
Address: 35 Silchester Road, Pamber Heath, Tadley, England, RG26 3ED
Email: contact@courtforge.co.uk
Phone: [Insert phone number]
For the purposes of UK data protection law, including the UK GDPR and Data Protection Act 2018, CourtForge is the “data controller” of the personal information we collect and use.
The ICO says privacy notices should clearly explain why personal data is processed, how long it is kept, and who it is shared with.
2. What information we collect
We may collect the following personal information:
Contact details
Your name, email address, phone number, business name, job title and postal address.
Project enquiry details
Information you provide about your site, land, premises, budget, project requirements, location, planning considerations and preferred timescales.
Website information
Information about how you use our website, such as pages visited, enquiry forms submitted, device type, browser type and general location data.
Communication records
Emails, phone call notes, messages, quote requests, consultation details and any other correspondence with us.
Payment and transaction information
Invoice details, payment records and billing information. We do not usually store full payment card details.
3. How we collect your information
We collect information when you:
Submit a contact form or quote request on our website
Email, call, message or speak to us
Request a site visit or consultation
Ask us to prepare a proposal, quotation or contract
Become a customer, supplier or partner
Use or browse our website.
4. How we use your information
We use your personal information to:
Respond to enquiries
Provide quotes, proposals and project advice
Arrange consultations and site visits
Design, plan and deliver padel court projects
Manage contracts, payments and invoices
Communicate with you about your project
Improve our website, services and customer experience
Keep business and accounting records
Meet legal, tax, insurance and regulatory obligations
Send marketing updates, where permitted
5. Our lawful bases for using your data
We only use your personal information where we have a lawful basis to do so. These may include:
Contract
Where we need your information to provide a quote, enter into a contract, or deliver services to you.
Legitimate interests
Where we use your information to run and improve our business, respond to enquiries, manage customer relationships and promote our services in a reasonable way.
Legal obligation
Where we need to keep records for tax, accounting, insurance, legal or regulatory reasons.
Consent
Where you have given us permission, such as signing up to receive marketing emails. You can withdraw consent at any time.
The ICO states that businesses should decide their lawful bases before using people’s data and explain them clearly in their privacy information.
6. Marketing
We may contact you with information about our services, projects, updates or offers where you have consented or where we are otherwise allowed to do so by law.
You can opt out of marketing at any time by contacting us at: contact@courtforge.co.uk
We will not sell your personal information to third parties.
7. Cookies and website tracking
Our website may use cookies or similar technologies to improve performance, understand visitor behaviour and help us improve the website.
Cookies may collect information such as your device type, browser, pages visited and time spent on the website.
You can usually control or block cookies through your browser settings.
8. Who we share your information with
We may share your personal information with trusted third parties where necessary, including:
Website hosting providers
Email and IT service providers
Payment processors or accounting software providers
Professional advisers, such as accountants, insurers or legal advisers
Subcontractors, installers, surveyors, designers or suppliers involved in your project
Regulatory bodies, HMRC, courts or authorities where legally required
We only share information where necessary and expect third parties to protect your data properly.
9. How long we keep your information
We only keep your personal information for as long as necessary.
As a general guide:
Enquiry records: up to 24 months
Customer and project records: up to 7 years
Accounting and invoice records: up to 6 years
Marketing data: until you unsubscribe or ask us to remove you
We may keep some information for longer if required for legal, insurance, dispute or regulatory reasons.
10. How we protect your information
We take reasonable steps to keep your personal information secure and protect it from loss, misuse, unauthorised access, disclosure or alteration.
This may include secure passwords, restricted access, secure storage, reputable software providers and careful handling of customer information.
11. Your rights
Under UK data protection law, you have rights over your personal information. These may include the right to:
Access the personal information we hold about you
Ask us to correct inaccurate information
Ask us to delete your information
Ask us to restrict how we use your information
Object to certain uses of your information
Ask for your information to be transferred to another provider
Withdraw consent where we rely on consent
The ICO says individuals should be told about their rights, including access, rectification, erasure, restriction, objection and data portability where applicable.
To exercise your rights, contact us at:
12. Complaints
If you are unhappy with how we use your personal information, please contact us first so we can try to resolve the issue.
You also have the right to complain to the UK Information Commissioner’s Office, which is the UK regulator for data protection.
Website: ico.org.uk
13. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.